Cancellation and Refund Policy

1. Cancellation Policy

Users can cancel their subscription at any time through their account settings. Upon cancellation, you will continue to have access to the service until the end of your current billing period.

2. Refund Policy

All purchases of digital credits and subscriptions are final and non-refundable.

Since CreatorIntel provides digital services and instant access to AI-powered features, we do not offer refunds once a purchase is completed and credits are assigned to your account.

3. Exceptional Cases

In the event of an accidental duplicate payment for the same service within a short period, please contact our support team immediately. We will investigate the claim and, if verified, process a refund for the duplicate transaction.

4. Refund Processing

For any approved refunds (e.g., in cases of duplicate payments), the amount will be credited back to the original payment method within 5–7 business days.

5. Contact Us

If you have any questions or concerns regarding our cancellation and refund policy, please reach out to us at support@creatorintel.ai.